FAQ's

🛒 Ordering & Products

1. Are your products genuine and quality tested?

Yes. All our products go through quality checks before shipping to ensure durability, performance, and reliability.

2. Are the products compatible with all devices?

Most of our products are compatible with Android, iOS, Windows, and macOS devices. Please check the product description for detailed compatibility before placing an order.

3. Do you offer warranty on products?

Warranty details vary by product. If a product includes a warranty, it will be clearly mentioned on the product page.

🚚 Shipping & Delivery

4. How long does delivery take?

Orders are usually delivered within 3–7 working days, depending on your location.

5. Do you ship all over India?

Yes, we ship across India, including metro cities and most remote locations.

6. How can I track my order?

Once your order is shipped, you will receive a tracking link via SMS or email.

🔄 Returns & Refunds

7. What is your return policy?

We offer easy returns in case of damaged, defective, or wrong products. Please raise a return request within the return window mentioned on the product page.

8. How long does it take to process refunds?

Refunds are processed within 5–7 business days after the returned product is received and inspected.

9. Are there any products that cannot be returned?

Certain items like used products, clearance items, or hygiene-related products may not be eligible for return. Please check the return policy before purchase.

💳 Payments & Security

10. What payment methods do you accept?

We accept:

  • UPI (Google Pay, PhonePe, Paytm)

  • Debit & Credit Cards

  • Net Banking

  • Wallets

All payments are 100% secure and encrypted.

11. Is Cash on Delivery (COD) available?

COD availability depends on your location and order value. If available, it will appear as an option at checkout.

📞 Customer Support

12. How can I contact customer support?

You can reach us via:

We usually respond within 24 hours.

13. What if I receive a damaged product?

If you receive a damaged item, please contact us within 48 hours of delivery with images or a video, and we’ll resolve it quickly.

🔐 Privacy & Safety

14. Is my personal information safe?

Absolutely. We follow strict data protection policies and never share your personal information with third parties.

📦 Bulk Orders & Business Queries

15. Do you accept bulk or corporate orders?

Yes! For bulk purchases or corporate gifting, please contact our support team for special pricing.